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Multi-Channel Communication: The All-In-One Solution for Communicating with the Same


Alex Cowell
Choosing to go with an omnichannel solution may drastically improve your e-business

Members of the Gen Z are more likely than ever to end a conversation if their call or message isn’t answered right away, according to BusinessWire.

No one likes repeating themselves.

According to Forbes, lousy customer service is responsible for over $75 billion in lost sales.

Working in customer service can be a challenge towards one’s mental health, and a multichannel communication system can help.



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